FREQUENTLY ASKED QUESTIONS

  • Where is the Balkan Power online store located?

    The Balkan Power steroid online store is located in the southeastern part of Europe. Due to the difference in time zones, you may receive a delay in getting answers to your questions from our consultants. But you can be sure that as soon as our working day begins, you will definitely receive all the answers! Do not hesitate to leave your email, so that our consultants can give you all the comprehensive answers.

  • What country do you send the preparations from?

    We send you packages from several countries in the European Union. At the moment, packages are sent from Greece, less often they can be sent from Romania, and in some cases they are sent from Ukraine.

  • What postal service do you use to send packages?

    We use several delivery services, the choice depends on the situation at the time of sending a particular parcel. We are constantly working to ensure that you receive your order as quickly as possible and in the safest way.

  • How long does it take to receive my order?

    The delivery time of an order is usually 10-12 working days. But now many postal services in the world have begun to send packeges by charter flights and, unfortunately, it is very difficult for us to predict possible delays.

  • Why has my package been in the same place for a week?

    It depends on the work of postal services and transport companies. Delays can happen due to their internal and probably justified reasons. We, like you, can only follow the movement of our packages using track codes.

  • Can it happen that the package is confiscated by customs?

    Yes, there were such precedents. In such a situation, we will resend your order at no extra charge or any other conditions. If for some reason we cannot send the goods you ordered, we will issue a refund of 100% of the amount you paid. Whatever the circumstances, you can spend time waiting for the parcel, but it is we who are at risk of losing money, not you.

  • Do you send packages without prepayment?

    No, orders are sent only after payment has been made.

  • How can I pay for my order?

    You can pay for your order in any way convenient for you:

    • Money transfer using BTC;
    • PayPal;
    • TransferWise;
    • MoneyGramm;
    • Western Union;
    • Direct transfer from card to card (Visa, MasterCard);
    • Direct transfer to IBAN bank accounts.
  • How can I make sure that you sell original products?

    Almost all sellers claim that the products presented in their store are 100% original. We work directly with drug manufacturers and have the appropriate documentation. If you have any doubts about our integrity, you can make a “trial” order for a small amount and make sure you receive the original product.

  • What is the minimum order?

    There is no minimum order limit in the Balkan Power online store. We understand perfectly well that as a customer you may have many questions: originality of goods, delivery, etc. We know that making an order with us for the first time, you are not ready to risk a significant amount. Therefore, we will deliver your order regardless of its amount.

  • Do you have any discounts?

    Yes, of course, we have regular discounts! If you want to find out about special offers, subscribe to our newsletter. You will be the first to receive notifications about upcoming promotions and sales.

  • Do you have any discounts for wholesale customers?

    Balkan Power is targeted at retail customers, so all prices you see on the website are retail. But if you need a wholesale supply, please write to us, we will try to help.

  • How to use this or that drug, how to determine the dosage?

    To find out what a particular drug is intended for, what are the recommended dosages, please write to our experienced and competent consultants. They will give answers to absolutely all your questions. But at the same time, do not forget about a responsible attitude towards your health! Before taking this drug, consult a sports physician or an experienced trainer. Experts will give you precise recommendations depending on your individual parameters.

  • Is the sale and purchase of steroid drugs legal?

    If you ask about it, then you should know that:

    • All the products presented in Balkan Power are certified products. It is legal and safe to use them if you follow the manufacturer's recommendations.
    • However, the laws of different countries suggest different rules regarding the purchase, sale and use of steroid drugs. Even in countries united in the European Union, the rules can differ - from a complete ban to complete freedom.
    • To ensure that you don’t break the laws of your country, please request information from the appropriate government agency or local consultant.
  • Is it dangerous to use steroids?

    Let's put it this way: the risk of unwanted side effects or health problems has been greatly exaggerated by the mass media. There are several simple rules, observing which, it is possible to take steroid drugs safely:

    • If you have the slightest suspicion about the quality of the purchased product, immediately stop taking it;
    • Never exceed the recommended dosage and cycle time;
    • If you are not sure, never take several unfamiliar drugs at the same time in a combined cycle;
    • If you experience any negative side effects or if you feel unwell of any kind, stop taking the preparation immediately and see your doctor;
    • Donate blood for analysis before, during, and at the end of the training cycle. In this way you will always know about your health;
    • Always consult a sports physician or an competent trainer before taking this medicine. They have experience and understand the issue of taking steroid drugs.
  • Which countries do you send the orders to?

    The Balkan Power online store will send the order anywhere in the world. But can you receive your package? Customs services in such countries as Canada, Germany, Israel, Australia and New Zealand scan absolutely all packages and can confiscate a the package with steroid drugs, because these substances are prohibited by law. Therefore, in order to avoid such situations, unfortunately, we do not send orders to the above mentioned countries.

  • Is it possible to get an order faster by paying more money?

    No, we cannot deliver the parcel faster, even with a surcharge. Delivery time depends on the postal services and transport companies, as well as the specifics of our goods.

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